This article explains how to delete your account in finroam, the finance-learning app by finroam GmbH.
In the app
- Open finroam and go to the Profile tab.
- Tap Settings (the gear icon).
- Scroll down and tap Delete account.
- Choose one:
- Deactivate: your account is hidden straight away. Sign in again within 30 days to get it back. After 30 days your personal data is erased.
- Delete permanently: your personal data is erased immediately. This can't be undone.
Without the app
Send an email to contact@finroam.com from the email address you use for finroam, with the subject "Delete my account". We only act on requests sent from the account's own address, so nobody can delete someone else's account. We delete it within 30 days and confirm by email.
Signed up with Google or Apple? Write from the email address of that Google or Apple account.
What is deleted
- your email address, name, username and login
- your onboarding and quiz answers
- your messages to us and your comments on questions
- the name on your certificates
- your notification settings and devices
- class invitations sent to your email address
What is kept
Your learning activity (lessons, exercises, scores and XP) is kept for statistics, linked only to a random ID and nothing that identifies you. It no longer appears on any leaderboard or teacher view.
More details: Privacy Policy